Privacy Policy

1. Information We Collect

At Wren By IQRA, we collect information that you voluntarily provide when you:

• Create an account or place an order (name, email, phone, shipping address)
• Subscribe to our newsletter
• Contact our customer support team
• Leave a product review

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and referring URL. This helps us improve our services and your shopping experience.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery notifications
• Send you order confirmations, receipts, and updates
• Respond to your customer service requests
• Send promotional emails and newsletters (with your consent)
• Improve our website, products, and services
• Prevent fraudulent transactions and ensure website security
• Comply with applicable laws and regulations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Shipping partners — to deliver your orders (e.g., TCS, Leopards, Pakistan Post)
• Payment processors — to securely process transactions
• Analytics services — to understand website usage (anonymized data)
• Legal authorities — if required by law or to protect our rights

4. Cookies & Advertising

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. Third-party services including Google AdSense and Google Analytics may place cookies on your browser to serve personalized advertisements and measure site performance.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

Third-party ad networks, including Google, use cookies to serve ads based on your prior visits to our website and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmission, secure server infrastructure, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Unsubscribe from our marketing communications at any time
• Request a copy of the data we hold about you
• Opt out of targeted advertising

To exercise any of these rights, please contact us at hello@wrenbyiqra.com.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.